Transfer service from and to the airport
Book your airport transfer with us
Picture this: you land after a 10-hour flight, go through the checks, get your passport stamped, pick up your backpack, walk out and⊠how do you reach the rest of the group at the first accommodation? Easy: in many destinations you can now book your transfer in advance thanks to our partner Welcome Pickups.
No stress: if the service is available for your trip, youâll receive an automatic email 7 days before departure to secure your transfer in seconds. And the same goes for the last day: book your ride back to the airport and all youâll have to do is hop in the car.
Cherry on the top? If your itinerary already includes organized transfers or airport pick-up/drop-off, you wonât need to purchase the service (unless you arrive or depart outside the travel dates).
FAQ about booking
Why Welcome Pickups?
Because itâs a reliable partner, with over 2.5 million passengers per year and excellent online reviews.
Welcome Pickups offers a comfortable, simple, punctual and personalized service designed to make our travel transfers completely stress-free.
How long before departure can I book the transfer?
You can book up to 3 hours before departure.
Can I book a transfer for multiple people in one go?
One passenger can book and coordinate with others arriving at the same time. The transaction still stays under one booking.
Is the transfer shared or private?
Itâs up to you: you can share it if you and your travel mates agree.
What if I donât book the transfer in time?
You can arrange local transport on your own with the coordinatorâs support.
Can I use a transfer booked by another participant?
If the other participant agrees, yes!
Can I also book the transfer back to the airport?
Yes, if the service is also available for the return on the last day. The option shows up during booking, so you can organize both arrival and return transfers at once.
FAQ about costs & payments
Does the price include tolls or night surcharges?
Yes, theyâre included in the fare.
Why is this service more expensive than a regular taxi?
Because it includes your driver waiting at the airport, avoids surprise traffic costs, guarantees more safety, lets you book in advance â and most importantly, lets you enjoy the trip stress-free!
How can I pay for the transfer?
You can pay online when booking. Unfortunately, cash payments on site arenât possible.
FAQ about changes & cancellations
Can I change the pick-up time or location after booking?
Yes, just follow the instructions in your confirmation email.
What happens if my flight is delayed or early?
If your flight gets delayed or cancelled and you havenât boarded yet, you can update your booking to notify our partners of the new arrival time. Anyway, partners track your flight using its number and date, so the driver will adjust pick-up accordingly. Youâll always have a direct contact and an emergency number in the confirmation email â use it as soon as possible to make sure the partner is aware of the changes!
Can I cancel the transfer and get a refund?
No, the service is non-refundable.
FAQs on logistics & operations
How do I recognize the driver at the airport?
Youâll get all the instructions in your confirmation email â just read it carefully and youâll be fine!
Can I bring extra or oversized luggage?
Yes, just remember to mention it when booking.
Is the transfer available 24/7?
Yes, and any night surcharges are clearly shown during booking.