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Flights aren't included, so how does it work?

Don't worry, we'll help you find the perfect flights for your trip!

Just signed up to your dream WeRoad trip and realised that flights aren't included? Don't panic: we understand it can be nerve-wracking to book your own flights, particularly if you don't travel often.

This is why we are here to help you find the best flights for your trip, and hopefully connect you with someone to fly with too! We'll explain how.

01
Dedicated support

Our team can help you find the best flight options available online through Skyscanner. Once you are booked onto your WeRoad trip, WhatsApp us "FLIGHT SUPPORT" and the team will be on hand to guide you through finding the best flights for your trip.

The team is available for flight support from Monday to Friday between 9am-6.30pm (UK time).

02
Travel Coordinator and travel companions' flights

If you're keen to travel with company, our team can provide you with the flight details of your Coordinator or your travel companions. We can only give you this information if others booked onto the trip share this information with us, or when the Coordinator is signed up to the trip and their flights have already been booked. This isn't available for a planned or almost confirmed trip or trips without a Coordinator – we can't predict the future yet!

WhatsApp us "FLIGHT SUPPORT" and we can help you with this. The team is available to support from Monday to Friday between 9am-6.30pm (UK time).

FAQs about flights

Is the flight included?

Round-trip flights are not included in any of our trips because we like to give you autonomy and flexibility: you can choose the airline you want to fly with, the departure airport that suits you best, and how many and which stops you want to make.

Since flights are not included, you also have more flexibility with your travel dates: if possible, you can arrive at your destination a few days earlier or return home a bit later – or even continue independently to a nearby destination!

Can you help me buying flights?

Unfortunately, we can't handle the purchase of your flight, but we can help you evaluate the available options online:
 
We can suggest the best available flight through comparators like Skyscanner.
If possible, we can also provide you with the details of your coordinator's flight or travel mate's ones.
 
You can contact us at +447575295141, and we will be happy to assist you!
 
In the "Trips" tab, you will also find the "Search for a flight" option, which can already help you if you'd like to explore the options on your own

My flight has been delayed/changed/cancelled, or I cannot board my flight, what should I do?

In case of flight changes or delays, remember to inform your Travel Coordinator so that they can organise the best possible meeting with the group - even if you arrive late, they will find a solution!

If the airline cancels your flight, or if you have any issues with boarding, first of all: don’t panic! Contact the airline’s customer service and consider the rebooking options they offer you. Usually, you can opt for an alternative flight or request a refund and buy a new flight with a different airline to avoid missing your WeRoad trip!

If, however, due to flight issues, you decide to cancel your WeRoad trip, you can do so according to the cancellation conditions specified in your booking.

Which flight should I book?

The flexibility of not having the flight included allows you to depart from wherever you want and whenever you want. For us, it’s essential that you arrive at your destination on the first day of the trip within the time specified on the itinerary page, and that you organise your return after the time indicated for the farewells. Where can you find this information? Very simple: in the Meeting and Farewell section!

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We advise against arriving after the start of the tour or leaving early, as you would miss two important moments of the trip - the first meeting and the final farewells. If, for any reason, there are no other options, contact us at [email protected] and we’ll check with you whether the flights you’ve found are compatible with the itinerary. In this case, the transfer from the airport to the stop where the group is, and vice versa, will be at your own expense.

Any other tips for booking flights? Skyscanner is great for viewing and comparing all the offers from airlines, but there are many other third-party sites to help you choose and book the perfect flight for you.

How can I find the flight details of my travel buddies?

WeRoad is not authorised to provide this information due to privacy reasons.

However, there is a solution - you can connect with your travel buddies by joining our Facebook group. Look for a post related to your trip, or ask the group admins for help in connecting with your future travel companions!

If a Travel Coordinator has already been assigned to the trip you're interested in, you can easily find their introduction post in the group via the website: in the tour list, click on 'Ask the coordinator', or in the trip details page, in the coordinator section, click on 'Ask [coordinator's name] for information on this trip in our Facebook group'. For both cases, see the screenshots below!

Tour List
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Trip details page
Screenshot 2025-02-05 alle 22.07.16.png

When should I book my flights?

Read the next sentence carefully: only book your flights after you’ve purchased your WeRoad! This applies especially if you see the status of the trip as 'Last spots'!

If your trip is confirmed, you can book your flight right after receiving the 'Order Confirmation' email. This will arrive a few minutes after completing the booking on our website.

If your trip is planned or almost confirmed, you can only purchase the flight once the trip is confirmed, meaning once the minimum number of participants has been reached. As soon as the trip is confirmed, you'll receive an email notifying you that the trip is confirmed and you can proceed with booking your flight!

Our advice? Once you’ve found the perfect WeRoad for you, take a look at the available flight options, book your WeRoad, and then book the flight you’ve found – but only if or when your trip is confirmed!

Do you want to know more about how WeRoad works?