If you are a UK citizen, to find out the entry requirements for Vietnam, you can check this informational page from our partner Sherpa. If you need a visa, you can apply for it through Sherpa. If you are not a UK citizen, you can still use Sherpa by changing the nationality in the 'Passport' section.

Before traveling, always remember to check the government website of your country of origin for updates on the entry requirements for Vietnam – you wouldn’t want to stay home due to a bureaucratic detail!

• UK residents: review the FCDO Travel Advice.
• US residents: consult the US Department of State Travel Advice.
• Other residents: refer to your government or local consulate's travel advice.

Vietnam is in the Indochina Time Zone, which is 7 hours ahead of GMT. The country does not observe daylight saving time. If it is 12pm in the UK, it will be 7pm in Vietnam. For the USA, the time difference varies: if it is 12pm Eastern Time, it will be 12am in Vietnam, and if it is 12pm Pacific Time, it will be 9pm in Vietnam. Make sure to adjust your schedule accordingly when planning calls or meetings.

Vietnam uses the Vietnamese Dong (VND). The exchange rate fluctuates, but as of recent estimates:

• 1 GBP is approximately 30,000 VND
• 1 USD is about 24,000 VND
• 1 EUR is around 26,000 VND

You can exchange currency at banks, official exchange counters, and some hotels.

In Vietnam, you can pay using cash, credit cards, or mobile payment apps. Cash is widely used, and it's easy to find ATMs in cities to withdraw Vietnamese Dong. Credit cards are accepted in most hotels, restaurants, and larger shops, but smaller vendors might prefer cash. Mobile payment apps like MoMo and ZaloPay are becoming more popular, especially in urban areas. It's a good idea to carry some cash for street markets and small purchases.

Tipping in Vietnam is not mandatory, but it is appreciated for good service. If you decide to tip, here are some guidelines:

• In restaurants, leaving around 5 to 10 percent of your bill is generous.
• For taxi drivers, rounding up the fare is common.
• You might also consider tipping hotel staff, such as bellboys or housekeeping, a small amount like 20,000 to 50,000 VND.

Remember, tipping in smaller, local establishments is less expected than in upscale places.

In Vietnam, internet access is generally good, with Wi-Fi widely available in cities, cafes, hotels, and restaurants. However, if you want reliable internet on the go, we suggest you buy a local SIM card or an e-SIM data plan. Popular providers include:

• Viettel
• Vinaphone
• Mobifone

They offer affordable plans with good coverage throughout the country. You can purchase a SIM card at the airport or at local convenience stores and mobile shops.

In Vietnam, the official language is Vietnamese. Here are some useful colloquial expressions that might come in handy:

• Hello: Xin chào
• Thank you: Cảm ơn
• How much: Bao nhiêu
• Yes: Vâng
• No: Không

These phrases can be useful while interacting with locals. Most people in tourist areas speak some English, but knowing a few Vietnamese words can enrich your experience.

In Vietnam, you will find that the plugs used are of Type A, C, and F. The voltage is 220V, and the frequency is 50Hz. If you're coming from countries like the UK or USA, you'll need a universal adapter since your plugs might not fit. Make sure your devices are compatible with 220V to avoid any issues.

The main religion in Vietnam is a mix of Buddhism, Confucianism, and Taoism, often referred to collectively as the Three Teachings. While Buddhism is the most practiced, many Vietnamese also observe ancestral worship.

Important religious holidays in Vietnam include:

• Tet, the Vietnamese Lunar New Year
• Vu Lan, a Buddhist holiday similar to the Western holiday of Mother's Day

When visiting temples, we suggest you dress modestly, covering shoulders and knees, to show respect for local customs.

For your trip to Vietnam, consider the diverse climate and activities you might enjoy. Here's a packing list to help you prepare:

Clothing:

• Light and breathable shirts
• Quick-dry shorts
• Long pants for cooler evenings
• Light jacket or sweater
• Swimwear

Shoes:

• Comfortable walking shoes
• Sandals
• Flip-flops for beaches

Accessories and Technology:

• Backpack for day trips
• Portable charger
• Travel adapter (Vietnam uses Type A, C, and D plugs)
• Lightweight rain poncho
• Camera or smartphone for photos

Toiletries and Medication:

• Sunscreen
• Insect repellent
• Basic first-aid kit
• Personal hygiene items
• Common travel medication like pain relievers, anti-diarrheal pills, and motion sickness tablets

Vietnam's weather can vary significantly depending on the region and time of year. Here's a quick breakdown:

• North Vietnam (Hanoi): Cool and dry from November to April, hot and rainy from May to October. Best time to visit is October to April.
• Central Vietnam (Hue, Danang): Dry season from February to August, with rain from September to January. March to August is ideal for travelers.
• South Vietnam (Ho Chi Minh City): Hot and humid year-round, with a dry season from December to April and a wet season from May to November. December to April is perfect for visiting.

Always check specific forecasts closer to your travel dates for the most accurate information.

Round-trip flights are not included in any of our trips because we like to give you autonomy and flexibility: you can choose the airline you want to fly with, the departure airport that suits you best, and how many and which stops you want to make.

Since flights are not included, you also have more flexibility with your travel dates: if possible, you can arrive at your destination a few days earlier or return home a bit later – or even continue independently to a nearby destination!

This is the question of all questions, and here’s the answer, broken down into points!

The Money Pot is a common fund collected in local currency from all tour participants and managed by your Travel Coordinator. 

It is used to streamline paymentsfor extra activities, goods and services that the whole group decides to do and to guarantee flexibility in choosing activities and excursions at the destination in line with the mood of the group. 

It is typically collected on the first day of the trip in local currency, although at times, the Travel Coordinator may ask for it to be paid before departure.

You’ll find the amount of the money pot on the website under the section ‘What’s included in the money pot’ – how do you get there? Look for ‘What’s included’, scroll down to ‘Money pot? Click here’, and you’ll find the details.

The amount varies depending on the destination chosen.

It is used exclusively for group expenses that ALL participants decide to take part in.

It is estimated based on the experiences of other groups but can vary depending on the needs of the group itself. As such, the Travel Coordinator may need to increase the amount during the trip.

If not all of the money pot is used, the difference will be returned to all participants at the end of the trip in equal amounts.

The Money Pot also covers the Travel Coordinator’s share of the activities included in the money pot, except for those activities that are free for the Travel Coordinator.

If you pay in advance part of the money pot before the trip for certain non-refundable optional activities, unfortunately, the amount cannot be refunded in case of trip cancellation.

We offer several payment methods to fit every need:

1. Credit or prepaid card (Visa, Mastercard, American Express);
2. Instalment payment with Scalapay up to €4,999 (only available with the “Full trip payment” option – not available with the “Deposit and balance” option; pay in 3 instalments up to €1,200 or in 4 instalments over €1,200);
3. PayPal (for selected destinations);
4. Revolut Pay to pay even faster straight from your Revolut account;
5. Welfare credit – BEFORE BOOKING, reach out to us at [email protected].

If you choose the deposit and balance option, you’ll also be able to pay the balance via bank transfer from your Personal Area.

Anyone who books a WeRoad trip has the option to cancel or modify the trip – including both the dates and the destination – free of charge up to 31 days before departure. In case of cancellation, you will receive a 100% refund of the WeRoad trip price. (Deposits will be refunded in the form of a gift card valid for 365 days from issue date.) If you make a change, a price adjustment will be applied to the new trip chosen – meaning, if the new trip is cheaper, we will refund the difference; if it’s more expensive, you will need to pay the difference.

If you’ve purchased the Flexible Cancellation Option (which you can add in the first step of the booking process), you can request a cancellation or trip change until 8 days before departure. In case of cancellation, you’ll receive a 100% refund of the WeRoad trip price, minus the cost of the Flexible Cancellation option. Deposits will be refunded in the form of a gift card valid for 365 days from issue date.

How to request a cancellation or change to your trip? Send us an email at [email protected] or a WhatsApp on +447716573700. Please share the booking reference for the trip you want to cancel or change, and, in case of a change, the new trip you would like to join.

In general, we always choose local accommodations, avoiding large hotel chains, because we love to experience the culture of the place and, whenever possible, contribute to the local economy. Typically, our accommodations are hotels, apartments, guesthouses, and hostels run by local entrepreneurs, with the same standard maintained across all trips in the same destination.

For our Collection trips, which are our premium category, the accommodations are always 4 or 5-star or carefully selected boutique hotels.

The list of accommodations for your trip will be shared with you by your Travel Coordinator between 5 and 3 days before departure, along with other useful details for your adventure!

If you're wondering why WeRoad trips have a money pot, we’re assuming you already know what it is. If not, or if you have any doubts, we invite you to read all the information here!

Let’s quickly recap: The Money Pot is a common fund collected in local currency from all tour participants and managed by your Travel Coordinator. It’s used to speed up payments for extra activities, goods and services that the whole group decides to do and to guarantee flexibility in choosing activities and excursions at the destination in line with the mood of the group. 

But let’s get to the point: why the money pot? First of all: it gives us a lot of flexibility. In all WeRoad trips you will have a bunch of Must See/Must Do activities already included - these are experiences, places or activities that simply cannot be missed! Any extra activities is decided by the group, why? Because each group is unique and may have particular wants or desires and the Money Pot allows each group to customise their trip to make it perfect for their requirements! 

It also helps us speed up payments – imagine being in the subway in New York City, one by one purchasing the ticket...a nightmare right? Thanks to the Money Pot, the Travel Coordinator can simply purchase the tickets for everyone making the entire processes smoother! Any leftover money will be returned at the end of the trip and split equally amongst all participants.

In some destinations, buying goods or services on site is more economical as you are able to negotiate the price - places like Morocco, or South East Asia, bargaining is part of the culture. As such, our Travel Coordinators will be able to secure the best deal for all participants. 

The amount of the money pot is specified in each trip – look for this button

which will take you to a detailed breakdown for each trip, like this:

Even if we don't know the flights of all WeRoaders, there are several ways to find out which flights your travel companions have purchased.

1. Each WeRoader has the ability to communicate their flight details after booking within their personal area so that other travel companions can see the details anonymously. Enter your booking and you will find this section:
[Screenshot]

2. If you want to find out before booking, instead, you can contact us and we will support you in your search or you can ask your travel companions for direct information by joining our Facebook group 'WeRoad... let's get to know each other before leaving! (official)' – (here is the extended link: https://www.facebook.com/groups/weroadit) look for a post associated with your trip, or ask the group administrators for help in getting in touch with your future adventure companions!

If the coordinator has already been assigned to the trip you are interested in, you can easily find his/her presentation post in the group through the site: in the shift list click on 'Ask the coordinator', or in the trip tab, in the coordinator section, click on 'Ask [coordinator name] about this shift in our Facebook group'. For both cases, see the screenshots below!

[screenshot]

In all our groups, the Travel Coordinator and participants speak English – knowing how to speak and understand English is therefore a fundamental requirement to participate in our trips.

On average the groups are made up of 6-15 people, with a minimum of 3/4 participants and a maximum of 15.

All our travellers are in theirs 20s, 30s and 40s. If you're very curious to know the age range of the group for a tour you're interested in, you can see this by finding the trip on our website, and clicking the down arrow to see the ages & genders of participants. You'll need to have created a WeRoad account with us to do this.

Any issues finding this info just give our team in the office a call, we're always happy to help! 

Regarding the male-female ratio, this is not guaranteed and varies trip by trip.  

Yes! If you're curious, you can take a sneak peek at the group before booking – although, in our opinion, that kind of spoils the surprise! You’ll find the info in the ‘Group’ section for each trip on the departures page, showing how many WeRoaders have already booked. Click the little arrow and you’ll even see their gender and ages – but hey, that’s exclusive info, so we’ll ask you to log in or sign up to see that!

The WeRoad Travel Coordinator is an experienced and skilled traveller and will be the perfect companion for your trip. They will be available for any eventuality and will manage all the logistical aspects of the itinerary (transports, timings, accommodations, meeting points, etc.), so you can enjoy the trip without any worries!

You will have the chance to get to know them when the WhatsApp group is created approximately 2 weeks before departure - this will be the moment to ask any pre-departure questions and get to know the rest of the group! If the trip you are interested in already has a Travel Coordinator assigned, you can contact them before booking – their details will be specified in the schedule or on the trip page, or you can search for their name here. After booking, you will find their contact details in your Personal Area, under ‘Bookings and Trips’ > ‘Your Upcoming Trips’ > ‘Trip Details’.

Yes, in all our trips you will share a room with other same-sex travellers, and the bathroom will either be private or shared only with fellow participants of the trip. The rooms we select can be doubles, triples, quadruples, or multi-bed (up to 8 people in exceptional cases), depending on the destination and availability.

There are never dorms with people outside the WeRoad group, except in certain cases for local experiences, which are specifically mentioned in the itinerary or communicated before booking. These typically involve specific nights in unique accommodations like tents, homestays, or camping, offering a more adventurous travel experience in exchange for some comfort.

During the booking process, you can also choose to opt for a mixed room: in this case, if needed, only those who have agreed to this option may share a room with travellers of a different sex. If you are booking for multiple people together and select this option, the room will not be exclusive to your group but may be shared with other travellers in the group.

When you set off on a WeRoad trip, you’re officially a WeRoader – and as we often say, 'Once a WeRoader, always a WeRoader'. This means that once you’re part of the community, a little piece of WeRoad will always stay with you, even if you no longer travel with us.

But you’re not just a WeRoader during your trips, far from it! The community is alive and active all year round: you can stay in touch by following and interacting on our social media channels, like the Facebook group or the Instagram profile. We can also meet up for a dinner or a trek together at one of the events organised by our coordinators around the world!